SECURITY POLICY

Overview

Dr.Factory.com is committed to enhancing member service through the use of many forms of e-commerce activities.
Electronic commerce activities include Dr.Factory.com’s website, email, telephone access system, and exchange information. They also include business-to-business transactions where interaction is conducted electronically between Dr.Factory.com and its business partners using the Internet as the communications network.

Scope

This policy covers all web application security assessments requested by any individual, group or department for the purposes of maintaining the security posture, compliance, risk management, and change control of technologies in use at Dr.Factory.com.

All web application security assessments will be performed by delegated security personnel either employed or contracted by Dr.Factory.com.   All findings are considered confidential and are to be distributed to persons on a “need to know” basis.  Distribution of any findings outside of Dr.Factory.com is strictly prohibited unless approved by the Chief Information Officer.

Any relationships within multi-tiered applications found during the scoping phase will be included in the assessment unless explicitly limited.  Limitations and subsequent justification will be documented prior to the start of the assessment.

Policy Detail

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Encryption

It is the practice of Dr.Factory.com to safeguard member data at all times, including the processing of e-commerce transactions. Information must be protected at both the sending and receiving ends of each transaction. To accomplish this, there are several levels of protection applied to e-commerce activities.

·      Encryption

o   Encrypting transactions provides security by ensuring that no portion of a transaction is readable except by the parties at each end of the transmission. This ensures that data can be transmitted securely without concern that another party could intercept all or part of the transaction. Encryption also makes certain that the transaction is not tampered with as it routes from point to point and data is received exactly as it was sent. Dr.Factory.com will use a minimum of 128b encryption. This also applies to vendors that host Dr.Factory.com member data.

·      Authentication

o   After a secure connection is established, the initiating party must prove his/her identity prior to conducting the transaction. This is typically handled with user IDs or account numbers, along with password or PIN combinations. Additionally, encryption certificates are also employed to validate the authenticity of both servers and users. System administrators control system access by assigning users different levels of access for applications and data. These access levels are determined by senior management and are specific to each job function. This ensures that access to applications and specific types of transactions are only granted as job functions require.

 

Additional Web Links

Dr.Factory.com is not responsible for, and does not endorse, the information on any linked website, unless Dr.Factory.com’s website and/or this policy states otherwise. The following criteria will be used to decide whether to place specific links on the Dr.Factory.com website.Dr.Factory.com will place a link on the website if it serves the general purpose of Dr.Factory.com’s website and provides a benefit to its members.

Dr.Factory.com’s website will provide links to websites for:

•         Secure member transactions such as bill pay, home banking, and loan applications

•         Secure methods for members to receive information such as monthly statements

•         Ancillary services that are provided to members through third-parties, such as ordering checks, mortgage loan applications, identity theft protection

•         The Dr.Factory.com website contains a web link disclosure

•         The Dr.Factory.com website will not provide links to websites for:

o        Illegal or discriminatory activities

o        Candidates for local, state, or federal offices

o        Political organizations or other organizations advocating a political position on an issue

o        Individual or personal home pages

 

Application Security Assessments

1. Web applications are subject to security assessments based on the following criteria:

a)  New or Major Application Release – will be subject to a full assessment prior to approval of the change control documentation and/or release into the live environment.

b)  Third Party or Acquired Web Application – will be subject to full assessment after which it will be bound to policy requirements.

c)  Point Releases – will be subject to an appropriate assessment level based on the risk of the changes in the application functionality and/or architecture.

d)  Patch Releases – will be subject to an appropriate assessment level based on the risk of the changes to the application functionality and/or architecture.

e)  Emergency Releases – An emergency release will be allowed to forgo security assessments and carry the assumed risk until such time that a proper assessment can be carried out.  Emergency releases will be designated as such by a appropriate manager who has been delegated this authority.

 

2.   All security issues that are discovered during assessments will be mitigated based upon the following risk levels. Remediation validation testing will be required to validate fix and/or mitigation strategies for any discovered issues of Medium risk level or greater.

a)  High – Any high risk issue must be fixed immediately or other mitigation strategies must be put in place to limit exposure before deployment.  Applications with high risk issues are subject to being taken off-line or denied release into the live environment.

b)  Medium – Medium risk issues should be reviewed to determine what is required to mitigate and scheduled accordingly.  Applications with medium risk issues may be taken off-line or denied release into the live environment based on the number of issues and if multiple issues increase the risk to an unacceptable level.  Issues should be fixed in a patch/point release unless other mitigation strategies will limit exposure.

c)  Low – Issue should be reviewed to determine what is required to correct the issue and scheduled accordingly.

 

Non-Compliance

An employee found to have violated this policy may be subject to disciplinary action, up to and including termination of employment. 

Version dated 13 July 2021